StorageTekPro support

Compatibility Help

Need help confirming a server part, drive caddy, HBA/RAID card, cable, or storage drive? Send us the details and we will help you check compatibility before you order.

Fastest way to get help

Include your server model, part number, quantity needed, and—when helpful—photo links or email photos directly to us.

Contact information

Hours Mon–Fri, 10am - 4pm ET
Location Maryland, USA.

Helpful details to include

  • Server brand and model
  • Existing part number or Dell/HP/Lenovo spare number
  • Photos of labels, connectors, brackets, trays, or the existing part
  • Drive size, interface, generation, or cable type
  • Quantity needed and shipping urgency

Send us a message

Need to send photos?

For security, this Shopify contact form does not accept direct file uploads. Please email photos to sales@storagetekpro.com or paste a share link below. Send image files only, such as JPG, PNG, HEIC, or WebP. Do not send ZIP files, executable files, scripts, or unknown attachments.

Need help confirming compatibility? Send your server model, part number, existing hardware details, or photos before ordering. StorageTekPro can help you narrow down controller, cable, drive caddy, drive, and server part options before you buy.